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In case you wish to order some additional products, you can always proceed placing a new order. Can I place an order online and pick up my order from your store which is nearest to me? What if I didn't like the quality of the products delivered to me? We would request you to check the products while accepting the products during delivery.

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In case you are not satisfied with the quality of the products, please return those products to our Delivery Expert. Our Delivery Expert will enter details of the same in the mobile tracking app to initiate request for return as well as refund in case of any. In case of Postpaid order, you will be required to pay the adjusted amount only for the products accepted by you. In case of Prepaid orders, request for refund will be initiated and cash will be credited into your Natures Basket online account, which can be redeemed while placing orders the next time.

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No return or cancellation is possible after accepting delivery. In case you would like to cancel the order for some reason, you can send us an e-mail on the 'Contact us' page with the following details: date of order, order number and reason for cancellation.

Else you can inform our representative when he calls for the order confirmation for the delivery timing and date. We will cancel the order and process the refund. What if products ordered by me are out of stock? In a rare case, where products ordered by you are out of stock, we would be providing Substitutes for the product unavailable. This substitute can be of the same variant but from a different brand. The decision for the substitute is taken by our Food Specialist who has a fair understanding of product catalogue.

Our specialist will also suggest alternate products, incase similar products are not available, which could be delivered in place of the ordered products. In case, we are not able to offer substitutes, we will deliver the rest of the products at your convenience and process a refund for the out of stock products in case of prepaid order or modify the Invoice in case of postpaid orders.

In case of alternate products selection, the cost of these will be adjusted against original payment received and the balance will be refunded back to you or any extra cost after confirmation from you will be collected in cash by our Delivery Expert or will be credited to your online Natures Basket account in case of Prepaid Orders. In case you are not satisfied with the suggested substitute you can always return the product at the time of delivery.

Will I be compensated in case of order delay? In the event of delay, our delivery team will keep you updated about your delivery.

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However, in case of delay beyond 10 minutes from your delivery requested slot, you get a credit of Rs. Whether I will be compensated for the order product not delivered? But you may visit our stores in your city to find the choicest wines and other beverages. How do I order products which are available in the store and not available in the webstore?

Our endeavor is to keep adding products in the webstore. Since we deliver products across the city and in good condition, we have included products that can be delivered in perfect condition. For items not available in the webstore, we request you to drop in to the nearest Nature's Basket outlet. You could go the store locater section on the main website and get details of all our locations including the address and the phone numbers.

You could also call our stores and place a home delivery order for your specific requirements. All electronic payment information is kept strictly confidential and with the help of our payment gateway partners your transactions are conducted over secure SSL encryption technology. Are there any hidden charges I should know about? No, the price listed on the product page is all you pay. No Octroi, no additional sales tax, and no other hidden charges. Our philosophy is simple - What you see is what you pay!

Yes it is absolutely safe to use your card on Naturesbasket. It means extra security for customers, thus making online shopping safer. How do I know the payment status? Do I get an invoice for my order? You will receive an Invoice on delivery of the products. You can also login to Your Account and view the invoice on your order in the My Orders section. We offer COD to make your life easy.


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Simply place your order with us and pay for it when you receive your goods at your doorstep! When and how will I get my refund in case of cancellation or product return? The ewallet credit amount can be redeemed while placing any further orders. For refund amounts less than Rs. There will be no cash refund in such cases. All refunds will be subject to deduction of Delivery Charges or Offer Values as applicable. For enquiries on refunds — please send us an e-mail at cs naturesbasket.

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What credit cards do you accept on Card on Delivery? We accept only Visa and Mastercard on card on delivery payment option.


  • The world of Indian sweets - Reviews, Photos - Bikanervala - TripAdvisor;
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American Express is not valid on card on delivery payment option. We dispatch the orders within 24hrs. Based on the Location estimate delivery date is given below. Everything at bikanervala is good. We normally go there on weekend and I found food good and fresh There are activities available for client engagement. Bikanervala is best if you want to have indian street food. Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

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Gurugram Gurgaon. Profile Sign up. Log in to get trip updates and message other travellers. Review of Bikanervala. Improve this listing. Ranked 2 of 25 Quick Bites in Gurugram Gurgaon. Certificate of Excellence. Cuisines: Indian. Restaurant details Good for: Groups, Local cuisine, Child-friendly. Reviewed 27 February via mobile.

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The world of Indian sweets. Date of visit: February Ask Noraatc about Bikanervala. Thank Noraatc. Write a review Traveller rating. Show reviews that mention.